Business requirements

Make the business need clear before committing to a solution.

Understand the process

Requirements begin with how work happens today and what needs to change. Talk to the people involved, follow the hand-offs and clarify the business rules. This creates a grounded view of the need rather than a collection of disconnected feature requests.

Resolve the ambiguity

Different teams may use the same words to mean different things. Explore examples, define terms and separate business outcomes from implementation preferences. Record assumptions so they can be tested rather than carried into delivery unnoticed.

Maintain the connection

Keep requirements connected to the decisions they inform. A shared baseline supports design, delivery and evaluation, while a clear change process helps teams understand the impact of new information. The result should be something the organisation can actually use.